Frequently asked questions

Got questions? We've got answers

  • General

    • What does "unlimited projects" mean?

      You can use your child theme(s) on as many projects as you like, without buying an extra license, as long as you are the sole user/developer.

    • What does "free updates" mean?

      You will receive brand-new updates for all of our products inside your chosen bundle, or Child Theme, with no extra charges, for the duration of your license agreement.

    • Do you have documentation?

      Yes, full and comprehensive documentation for is available from your Bricks Websites account.

    • Is the Bricks Builder theme required for Bricks Websites?

      Yes, each of our Child Themes requires a licensed Bricks Builder theme to work. You can’t use our Child Themes with any other theme. We do not provide this license.

    • Do you use the mobile-first approach?

      We have future-proofed our Bricks Websites by implementing the mobile-first design and development approach. All of our Child Themes are designed to start at mobile devices first and then scale up to desktop and larger devices. This will bring you faster load times, a better user experience for your website visitors, and much, much more.

      Welcome to the future.

    • Can I use Bricks Websites for client projects?

      Yes! You can use Bricks Websites for basically any type of project — the only thing we disallow is using it to create derivative competing products.

    • Can I resell your child themes?

      Definitely not. You can’t use Bricks Websites to create derivative products like themes, layouts, templates, or anything else where you would be repackaging and redistributing our complete or partial Child Themes for someone else to use to build their own sites.

    • Can I use Bricks Websites Child Themes for my own commercial projects?

      Absolutely! Your license gives you permission to build as many of your own projects as you like, whether those are simple public websites or websites that end-users need to pay to access.

    • What is your refund policy?

      You can read our full refund policy to find out more.

      Feel free to contact us if you have any pre-sale questions.

    • Do you offer technical support?

      Bricks Websites is a self-serve​ product, meaning that while we do offer customer support, the expectation is that the customer has the requisite knowledge of Bricks Builder to use the product successfully.

      If you come across any issues with our Child Themes, feel free to contact us at [email protected].

      Support for bundles will only be available for the subscription period.

      Support for individual Child Themes will only be available for 3 months.

      Please note that we do not offer any support for third-party plugins.

  • Compatibility

    • Do I have to purchase any third-party plugins to make Bricks Websites work?

      No, absolutely not. Any third-party plugins that come with our Child Themes will be the free version of that plugin, so you don’t have to pay any more money. With that said, some Add-ons may require premium, third-party plugins.

    • Do I need Bricks Builder to use Bricks Websites?

      Yes, you need a Bricks Builder license to use Bricks Websites Child Theme(s) and Add-ons.

    • Will my site be responsive and mobile-friendly?

      Absolutely. All of our Child Themes are fully responsive and optimized for every screen size.

    • Do I need to use mobile-first breakpoints?

      Yes, all Bricks Websites Child Themes come developed with mobile-first breakpoints.

    • Can I try a Child Theme before I buy it?

      Unfortunately not. However, each Child Theme has a demo that you can view in your browser.

    • Do I need to know how to code to use the Child Themes?

      No, it’s not necessary, any custom code for the Child Theme is provided for you.

    • Can I customize the colors and fonts?

      Yes! You can easily customize each Child Theme’s colors, fonts, and other styles all from inside Bricks Build.

    • Are design files included?

      No, designs for tools like Figma, Sketch, Penpot, or Adobe XD, etc. are not included.

    • Do I have to use a particular CSS framework to use Bricks Websites?

      No. Bricks Websites works right out of the box. Each Child Theme comes with its own, editable, and maintainable “framework”.

    • Can I use a third-party CSS framework?

      If you wish to do so, feel free to use Bricks Websites alongside your favorite framework.

    • Do you offer Child Theme customizations?

      Yes, we do all-in-one, full customizations of Child Themes. To request a Child Theme customization, complete the Requests form in your account.

  • Account

    • How do I login?

      To login to your Bricks Websites account just visit our login page.

    • Can I upgrade to a bundle?

      Yes, you can upgrade your Individual themes to the All-access bundle within 6 months from your first purchase of that year. We will adjust the amount proportionally.

      There are no downgrades available.

    • I can't log into my account?

      If you’re having issues logging into your account, please try the forgotten password process, or alternative, your cam email us direct, we will help you right away.

Developers and designers who ship faster with Bricks Websites

Read them all
  • “Keep churning out more themes that are big and with thoughtfully crafted copy. It does save a lot of time with everything all setup already and just one-click install.”

    Daniel Tan

  • “I think Bricks Websites comes to the table with a unique and powerful toolset in a crowded space. In my opinion the team behind Bricks Websites has begun something very special here and I look forward to what is ahead. The build quality is excellent and the speed is snappy. I look forward to using Bricks Websites on many projects.”

    Piers Stephenson

    Web Developer

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